Privacy Policy
Sebastian Williamstown
Last updated: September 2026
Sebastian (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store and disclose personal information in connection with our restaurant and events venue, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information we collect
Name and contact details (email, phone number)
Booking and reservation details - date, time, guest numbers, dietary requirements
Event and function enquiry details
Information you submit through our website, such as contact forms or newsletter sign-ups
CCTV footage captured on our premises, for the safety of guests and team members
How we use it
To manage and fulfil bookings, reservations and event enquiries
To communicate with you about your booking or enquiry
To send marketing communications - offers, events and news - where you’ve provided your details via our website or subscribed to our mailing list
To maintain the safety and security of our venue
To meet our legal obligations
Marketing
When you make an enquiry, booking, or subscribe to our mailing list through our website, we may use your contact details to send you marketing about Sebastian. You can opt out or unsubscribe at any time by contacting us or using the unsubscribe link in our emails.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use our site and to support our marketing; for example, measuring the performance of ads and campaigns. This may include third-party cookies or tracking tools provided by platforms such as Google and Meta (Facebook). These providers may receive non-personal information about your visit to our site; you can manage or disable cookies at any time through your browser settings.
Sharing your information
We do not sell your personal information. We only share it with trusted third-party service providers who help us operate, including SevenRooms (our reservations platform) and Square and Stripe (our payment processors), or where required by law. These providers only use your information to provide their service to us and are bound by their own privacy and security obligations.
Storage, security and retention
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. We keep personal information only for as long as necessary for the purpose it was collected, or as required by law.
Access, correction and complaints
You can ask to access, correct, or delete your personal information, or opt out of marketing, at any time by contacting us using the details below. If you have a privacy concern we haven’t resolved to your satisfaction, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on our website.
Contact us
Sebastian Williamstown VIC